Why Realtors & Appraisers are Last Place to Go for Green Value Progress

Last week I attended the Building America Transaction Process Summit, sponsored by the DOE.  It’s my fifth somewhat similar meeting in 16 months!

While I find it critically important to represent the perspective of a Realtor and MLS user in the conversation, I find it interesting and a bit frustrating that they are designed looking from the vantage point of upstream down.  These agendas are focused on problems happening downstream within the real estate transaction, without factoring in how that picture would look different (and some problems eliminated) if the problem-solving was focused upstream too.

Sandy Adomatis is an appraiser in Florida and active in leadership at the Appraisal Institute as well as their in-house expert on green valuation.  She’s also my favorite fellow change-maker on the green valuation topic!  She was instrumental in creating the Appraisal Institute’s Green & Energy Efficiency Addendum.

Her excellent summary of the Transaction Process Summit is worth a read.

She clearly captures the root causes in detail.

  • Fannie & Freddie are broken and do not recognize energy efficiency or high performance homes
  • Appraisers need direct access to builder/contractor HPH/EE data
  • As a work around to above, the Appraisal Institute Green Addendum is works – but builders and contractors need to initiate it for it to matter
  • Builders/contractors need to brag/price their HPH/EE upgrades
  • Appraisal Management Companies need to choose competent appraisers and pay them more for these more complex properties.
  • MLS fields need to standardize
  • Everyone needs more training on upstream/downstream details

There is some work happening/possible on the bottom 5 which to me represent work arounds. I’m proud to be involved in progress happening here.  But we need to join together as one industry, not fractured stakeholder industries, with a laser focus on improvements here.

The top 2 need to be solved first for any significant change, but are far more complex.

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Do Words Matter for High Performance Homes?

When people consider high performance homes the term “label” gets used most broadly – in both a positive or negative context.  In general, when people talk about distinguishing homes related to energy efficiency, or other greenness it is referred to a label.

Also, the available research on sales of high performance homes tends to use the presence of what is called a label as the means to distinguish one population of homes from another.

But in reality a label, or labeling is one of four core methods. The others are a rating, certificate and score. Their definitions, methodology and the information provided by each vary quite dramatically.

  • Label – Slip of paper marked or inscribed, for attachment to a home to indicate its manufacturer, nature, etc. Qualitative – Informative, factual, no value judgment.
  • Certification – Document which serves as written testimony of truth.  Confirms the achievement of a defined qualification. Qualitative – Informative, factual, with a value judgment.
  • Score – Performance of a home based on a test – expressed by a number, letter, or other symbol.  Quantitative – Finely grained.  Hierarchical, assigned based on a value judgment.
  • Rating – Classification according to grade or rank. A relational assignment.  Quantitative – Broadly grained.  Hierarchical, assigned based on a value judgment.

I asked a diverse group of 50 professionals who encounter labels, ratings, certificates or scores in their day-to-day work. I asked them to review four potential definitions and sort 11 possible programs/techniques into the four definitions.  Twelve people participated.  They were allowed to skip terms they did not know, or assign a term to more than one definition.

The results are not at all scientific. But they do point to a big problem in working with high-performance homes, especially when one is available for sale. The problem is that there is far more confusion than agreement among this group of professionals.  That does not bode well for how consumers make sense of any of this!

Scores Agreement Confused with?
Home Energy Score

100%

Blower Door Test

100%

WalkScore

73%

HERS

60%

Also – Rating
The results of the survey show there is greatest consistency when matching programs to scores.  In other words, people know a score when they see it.
Labels
WaterSense for New Homes

86%

Also – Certificate
IndoorAir Plus for New Homes

56%

Also – Certificate
ENERGY STAR for New Homes

50%

Also – Certificate
Inspection Checklist

50%

Also – Score, Rating
The next most consistent match is for labels.  But the techniques which came out high as a label also were defined by many as a certificate, by definition a step up from a label with a judgement call on qualifications   Likewise certificates were often also considered a label or a rating.  No technique came out most clearly defined as a rating.
Certificates
Home Performance with ENERGY STAR

67%

Also – Label
NAHB National Green Building Standard

58%

Also – Rating or Label
LEED

46%

Also – Rating or Label
As I understand Home Performance with ENERGY STAR it is a process and not a certificate, although there has been some early conversation about the ramifications of it being a certificate.  Nonetheless, it was identified as a certificate.
The other programs that were identified as certificates were also identified in large part at a Rating too.  So LEED and NAHB National Green Building Standard provide not just certification, but a rating as to delivery against building scope.

Implications for Program Administrators/Policy-Makers

In my experience the term “label” is a polarizing word, especially within the real estate industry.  But the definition of label is pretty innocuous in my opinion.  Programs that allow consumers to identify high-quality specialty building techniques are perceived as a label.

It is also interesting to note that something like an inspection checklist was highly perceived as a label. I believe this is where the polarization comes from!  An inspection at time-of-sale to confirm a home’s energy efficiency could be easily mandated in a city or state.  Such an inspection would clearly and almost instantaneously define the updated homes from those that are not.

On the other hand, confirming that a home has completed the building steps defined in a program like WaterSense is much different, and is simply a means for a homeowner or builder who has invested in such steps to signal they should be compared to a different peer group, and that a third-party has evaluated the work.

It would behoove program managers to consider shifting towards the definition of a certificate to step out of the controversy of a label. Likewise, those concerned within the real estate industry should clarify the difference between a peer label that signals an opt-in investment into a third-party program, versus a universal label that could be mandated and stigmatizing.

Finally, a note about Home Performance with ENERGY STAR.  In my opinion, there is nothing the existing home market needs more than a certificate for energy retrofits to do what LEED and NAHB National Green Building Standard has done to distinguish these properties with confidence and clarify value!

Would you like to join this conversation? Please leave your comments or participate in the survey online.

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Do Appraisers Value Green Studies?

If I had a nickle for everyone who gleefully reported to me that every $1 of green investment yields a $20 increase in value…!

(Note that a published report of this does not seem to exist even though this famous quote lives on like an urban legend!)

While it would be easy if that exact correlation was out there – it is not.  For one, all real estate is about location. For high performance homes location also means consumer interest, building supply, climate, utility rates, etc.

Also, third-party verification programs are now available that protect the consumer and point towards quality.  More and more it’s becoming how well a home performs, based on a thorough verification process, and less about individual bells and whistles.

Today’s blog post from the Appraisal Institute includes their response to one of the most highly-touted recent studies on value for high performance homes.  While they applaud the UCLA research for correlating warmer climates to a higher premium, they are not ready to say the study’s 9% green premium is a defacto rate for value.

So, this is one more indicator that high performance homes have additional value, but any sort of factor is still elusive.  For a peek at other known studies of green premium (using differing methods and levels of rigor) check out the links on the NAR Green Resource Council website. Of note are studies in Atlanta, North Carolina, UCLA, New Jersey, and Earth Advantage.

 

 

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The Appraisal Book Every Contractor Must Read!

Home Energy Magazine published my review of the Appraisal Institute’s An Introduction to Green Homes.

It’s a well-written book for the appraiser looking to “know what you don’t know”.

But even more importantly, it’s a go-to guide for builders and contractors who want their work to appraise out. Read it and you’ll never face an appraisal the same way again!

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Time to Stand Up and Be Counted!

If a tree falls in the woods and no one is there to hear it, does it make a sound?

One trend I will be both tracking and trying to advance in 2013 is an index of high-performance homes.  To date, the trade groups that have a count know their own count.  And many other programs and groups either don’t have a count, or they just don’t have enough to measure up yet.

Real estate is a lagging industry.  We don’t predict or influence trends. Rather we reflect what happened in the past.  Whether it is an appraisal, listing price recommendation or updating advice – we always react to what sold last month, and to movement in an overall sub-segment.

If the pie gets cut too many ways, a sub-segment doesn’t exist!  And until we can see and compare movement in pricing, market times and volume we have nothing to work with.

There’s progress.  The DOE’s Better Buildings Neighborhood Program is all about tracking and metrics.  USGBC recently released their Green Building Information Gateway (GBIG) and NHAB Research Center has a green home counter on their website.

But what the high-performance industry needs more than anything else in 2013 is a way to  track the whole pie, by MLS service area (roughly the same as a metro statistical area).  And not how many Home Performance with Energy Star homes in that area. Or LEED homes. But all the homes regardless of which program.

For example, when I looked at MLS data in my home area of Chicago I found that 20% of new homes build in 2012 had some sort of high-performance third-party verification.  (More on this coming soon.)  Twenty percent!  That’s huge because there was little fanfare when MLS fields were rolled out, huge because this is all before our new energy-efficiency building codes kicked in on January 1 and huge because 20% represents a significant milestone in the type of data that is accessible for appraisals.

Now, how can we work together to make a sound?

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Energy Efficiency & Real Estate in 2013?

This new year has the promise of some bright signs in the housing market.  There are equally bright signs that energy efficiency may becoming more mainstream. And there are certainly some exciting signs that the two could finally come together.

Here are my predictions for trends to watch in 2013!

  • Gen Y Buyers – This group thinks real estate is a privileged earned.  They will prep cautiously on the fence, but they will move the market once they jump. To some, green will be critical. But to most it will be the reassurance of a great value, so energy efficiency will be key, but in a very subtle way.  I’ve created a new category to capture what’s happening with Gen Y Green.
  • Green MLS 3.0 – I’ve written quite a bit about v2.0. And we still have work to do on a standard approach to make sure MLS have consistent, quality data about green and energy efficient homes. This is a garbage-in-garbage-out proposition, so it means builders and contractors have to start the process the right way!  But it’s not too early to think about what comes next. What about fully automated green disclosure right from the big green building programs?  I’m thinking big!  Stay tuned!
  • Home Management Services – I think the way to bridge efficiency into real estate is not to talk about efficiency in the first place! Professionals that can offer services that help homes operate better, with more comfort and less money will win in the rebounding market, and make friends in real estate.  Where is the Jiffy Lube of whole-home management?  Web portals are evolving in this space.  But what about the local professionals that can deliver?
  • More “we” Work – The green home transaction just doesn’t happen unless professionals from all different industries come together.  There was great progress in 2012 and the momentum will continue in 2013.
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Serving Our Industry – NAR Committees

Looking forward to another year with the opportunity to serve the real estate industry in a leadership role! I’ve been reassigned to serve on the national Real Property Valuation Committee, and have been assigned to a first term on the newly created Consumer Communications Committee.

I can’t think of a better combination as we look to 2013 as a year of re-stabilization for the housing maket. I can’t wait to get to work!

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Green Industry Advocacy – The Power of “We”!

awardLast month I was thoroughly honored by NAR’s Green REsource Council at their annual EverGreen Award Ceremony.  Not only was my work to get various stakeholders working collaboratively recognized – but they created a whole new category for me, Green Industry Advocacy!  Chicago Agent Magazine published a nice recap.

The recognition is a great honor, but mostly because collaborative work is not possible unless there are collaborators!  The award was a time for me to reflect on all the friends I have made in other industries with the same focus I have and my green peers share in real estate. And that is providing the consumer with a better product and an opportunity not just to purchase a house, but to enjoy a home.

Here are some points from my comments during the award session that capture just how grateful I am for the individuals and organizations that share my passion for making the home ownership experience better!

Some of you have heard me talk about how much I enjoy the work I do.  And you’ve heard me say, it’s all about the word “WE.”  If I could trademark the word we, I would!

In the time I’ve been a green designee, I’ve learned that the transaction for these homes is very different. Everything that makes them special is up I the attic or behind the walls.   And I’ve also learned that more than other transactions, it’s all about the team behind these homes – from the builders to the appraisers, to the real estate agent in the middle.  So I’ve set out on a quest of WE.  And I’ve found that they are amazing people in each of these business areas that want exactly what we want – and that’s a better product for the consumer. A house that is safer and more comfortable for home owners.  And by defining this WE space which we all share in common, I’ve made amazing friends, with people who are going above and beyond their daily jobs to create a better experience for the consumer.

It’s been great fun and I take great pride in bringing these folks together so that our overlap industry space benefits the consumer.

As I close, the other thing that strikes me is that it’s that WE thinking that defines the NAR Green Designee and the work that each of you do either as Realtors, or educators, etc.

We almost don’t need the term “Green” with our name. Because it’s that passion for doing better for the consumer that really defines us.  For us, it’s not about MY transaction.  For us, it’s about, “Is that family better off than they would have been?”  “Is that property better off?” “Is that our community better off?”

So I thank you for this award, and I thank you all for being a part of the WE movement!

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Measurement Gets GBIG Results

At Greenbuild last month in San Francisco the US Green Building Council released GBIG,  the Green Building Information Gateway.  It is elegantly designed and serves an important purpose – it makes information about green buildings easily available.

At GBIG you can track LEED buildings, trends in how points were earned and trends in how different green strategies get implemented.

Green building is just taking off in my hometown, and now there is a dashboard to track progress.

This is a huge boost for Realtors and appraisers.  Real estate is a lagging industry. Every recommendation we make or fact we report is based on something that happened in the past.  Inventory is a key metric in this world. And the more we know about what’s out there and how it is growing, the more we can use it with our clients!

 

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New York Times – Mortgages: Factoring in Commuting Costs

My client, Center for Neighborhood Technology has been doing ground-breaking work on how location efficiency is a smart thing for home buyers to pay attention to.  Their research, Drive til You Qualify, and the Abogo commuting cost tool are essential to the concept of better service for home buyers I call Total Cost of Ownership.

The New York Times covered this location efficiency work today in Factoring in Commuting Costs.

Transportation costs rose faster than incomes in every area over the last decade.

That has added to the financial burden shouldered by moderate-income homeowners…Transportation consumes 30 percent of their income, on average. Add housing costs to that and the combined cost burden rises to 72 percent.

It’s time to wake up and serve better. It’s not that buyers are on the fence, is that they need more information and want to make better choices about where their budget is going to go.

Posted in Total Cost of Ownership/Affordability | Leave a comment